May 24th

Entry for May 24, 2007 Another endless hours of meeting to arrive at the same conclusion, our staff is not trained to handle it........what is it? the very thing that they get hired to actually do !!! This is what gets me every time, they are not ready....we are not ready....the system is not ready to handle such volume....intensity.....volume....and the list goes on....so when are they going to be finally ready to do their job....or at least attempt to do their job....the problem is always the same and always simple....we do not have the right support in the right places across the board....so we end up being everything for everyone without having someone for us to fall back on and process and get feedback and .....and....and.....so we are rolling out a new program...and again people get trained in it....but now what....how do we implement agency wide....how do we support people that are supposed to be doing it everyday with clients.....???? and then i sit back and relax...because the bottom line for me...is that it's not my program and I don't really have to worry about it....but I still do....in order to support my co-worker who will be implementing it with his team...and i need to sit down with him and listen to him vent.....tell me all about ......what is happening and what is not and how to make those thing happen.....so that is just a footnote of life in the office...a glimpse into....the reality of 'it has to be done yesterday'....and what will happen if one day...we are told that 'it has to be done next week'.....the end of an era for sure.....only whose...........that remains to be seen....